Nabaiji Privacy Policy

This Privacy Policy applies to nabaiji, the online casino and sports betting platform operated at nabaiji.top. When this policy refers to "nabaiji", "we", "us", or "our", it means the nabaiji platform and the team responsible for operating it.

Nabaiji is the data controller for the personal information collected through this platform. That means we are responsible for deciding how and why your personal data is processed. If you have any questions about how nabaiji handles your data, you can reach us directly at [email protected].

By registering a nabaiji account or using the nabaiji platform in any capacity, you acknowledge that you have read and understood this Privacy Policy. This policy should be read alongside the nabaiji Terms and Conditions, which together form the full agreement between you and nabaiji.

Nabaiji collects personal information in several ways — directly from you when you register or use the platform, automatically through your use of the nabaiji website and app, and occasionally from third-party sources for verification purposes. Here is a breakdown of the categories of data nabaiji collects:

Nabaiji does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where this is strictly necessary for responsible gaming purposes — for example, if you voluntarily disclose a gambling-related health concern when requesting self-exclusion.

Nabaiji uses your personal data only for legitimate, clearly defined purposes. We do not use your data in ways that are incompatible with the reasons it was originally collected. The main purposes for which nabaiji processes your personal information are:

• Account management: Creating and maintaining your nabaiji account, verifying your identity, and managing your account settings and preferences.
• Service delivery: Processing your deposits and withdrawals, settling bets, crediting bonuses, and providing access to nabaiji games and features.
• Legal compliance: Meeting nabaiji's obligations under applicable anti-money laundering (AML) regulations, know-your-customer (KYC) requirements, and other legal obligations.
• Fraud prevention and security: Detecting and preventing fraudulent activity, unauthorised account access, and other security threats to the nabaiji platform.
• Responsible gaming: Monitoring gaming patterns to identify signs of problem gambling and applying responsible gaming tools where appropriate.
• Customer support: Responding to your queries, resolving disputes, and improving the quality of nabaiji's support services.
• Platform improvement: Analysing usage data to understand how members use nabaiji and to improve the platform's features, performance, and user experience.
• Marketing communications: Sending you promotional offers, bonus notifications, and nabaiji news — but only where you have opted in to receive these communications. You can opt out at any time.

Nabaiji will never use your personal data to make fully automated decisions that have a significant legal or similarly significant effect on you without giving you the opportunity to request human review.

Nabaiji processes your personal data on one or more of the following legal bases, depending on the specific purpose:

• Contract performance: Processing that is necessary to provide you with the nabaiji service you signed up for — including account management, payment processing, and game access.
• Legal obligation: Processing required to comply with applicable laws, including AML regulations, KYC requirements, and tax reporting obligations.
• Legitimate interests: Processing carried out for nabaiji's legitimate business interests, such as fraud prevention, platform security, and service improvement — provided these interests are not overridden by your privacy rights.
• Consent: Processing based on your explicit consent, such as receiving nabaiji marketing emails or push notifications. You can withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

Nabaiji uses cookies and similar tracking technologies to make the platform work properly and to understand how members use it. A cookie is a small text file stored on your device when you visit nabaiji.top. Here is how nabaiji uses cookies:

• Essential cookies: These are required for the nabaiji platform to function. They keep you logged in during your session, remember your preferences, and ensure secure transactions. You cannot opt out of essential cookies without affecting platform functionality.
• Analytics cookies: Nabaiji uses analytics tools to understand how members navigate the platform — which pages are visited most, where members drop off, and how features are used. This data is aggregated and anonymised where possible.
• Functional cookies: These remember your language preferences, display settings, and other personalisation choices to give you a more consistent nabaiji experience across sessions.
• Marketing cookies: Where you have consented, nabaiji may use cookies to deliver relevant promotional content and measure the effectiveness of nabaiji marketing campaigns.

You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Note that blocking certain cookies may affect your ability to use some nabaiji features. Nabaiji does not use cookies to track your activity on third-party websites.

Nabaiji does not sell your personal data. We share your information only in the following limited circumstances, and only to the extent necessary for the stated purpose:

• Payment processors: Nabaiji shares necessary financial data with payment service providers — including bKash, Nagad, Rocket, and banking partners — to process your deposits and withdrawals securely.
• Identity verification providers: Nabaiji works with KYC and AML compliance service providers to verify your identity and meet regulatory requirements. These providers process your verification documents under strict confidentiality obligations.
• Technology providers: Nabaiji uses third-party technology partners for hosting, analytics, customer support tools, and platform infrastructure. These partners access only the data necessary to perform their services and are bound by data processing agreements.
• Game providers: Some nabaiji games are provided by third-party game studios. These providers may receive limited technical data (such as session identifiers) to deliver their games. They do not receive your full personal profile.
• Legal and regulatory authorities: Nabaiji will disclose personal data to law enforcement, regulatory bodies, or other authorities where required by law or where nabaiji has a good-faith belief that disclosure is necessary to prevent fraud, protect safety, or comply with a legal obligation.

All third parties who receive nabaiji member data are required to handle it in accordance with applicable data protection standards. Nabaiji does not permit third-party service providers to use your data for their own marketing purposes.

Nabaiji retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting requirements.

As a general guide, nabaiji applies the following retention periods:

• Active account data: Retained for the duration of your nabaiji membership and for a period of at least 5 years after account closure, in line with AML regulatory requirements.
• Transaction records: Financial transaction data is retained for a minimum of 5 years from the date of the transaction to comply with financial record-keeping obligations.
• Identity verification documents: Retained for the period required by applicable KYC and AML regulations, typically 5 years from the end of the business relationship.
• Support communications: Chat logs and email correspondence are retained for up to 3 years to assist with dispute resolution and service improvement.
• Marketing data: If you opt out of nabaiji marketing communications, your opt-out preference is retained indefinitely to ensure we do not contact you again.

When personal data is no longer required, nabaiji securely deletes or anonymises it. Anonymised data — which cannot be linked back to you — may be retained indefinitely for analytical purposes.

As a nabaiji member, you have the following rights in relation to your personal data. Nabaiji is committed to honouring these rights promptly and without unnecessary obstacles:

• Right of access: You can request a copy of the personal data nabaiji holds about you at any time. Nabaiji will provide this within a reasonable timeframe.
• Right to rectification: If any personal data nabaiji holds about you is inaccurate or incomplete, you have the right to have it corrected. You can update most information directly in your nabaiji account settings.
• Right to erasure: In certain circumstances, you can request that nabaiji delete your personal data. Note that nabaiji may be required to retain certain data for legal or regulatory reasons even after an erasure request.
• Right to restrict processing: You can ask nabaiji to limit how your data is used in certain circumstances — for example, while a dispute about data accuracy is being resolved.
• Right to data portability: You can request that nabaiji provide your personal data in a structured, commonly used, machine-readable format so you can transfer it to another service.
• Right to object: You can object to nabaiji processing your data for direct marketing purposes at any time. You can also object to processing based on legitimate interests, though nabaiji may have compelling grounds to continue in some cases.
• Right to withdraw consent: Where nabaiji processes your data based on your consent, you can withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, contact nabaiji at [email protected]. Nabaiji will respond to all valid requests within 30 days. In complex cases, this may be extended by a further 60 days, and nabaiji will notify you if an extension is needed.

Nabaiji is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes age verification steps, and we may request documentary proof of age at any point.

If nabaiji becomes aware that personal data has been collected from a person under 18, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on nabaiji, please contact us immediately at [email protected].

Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online gambling platforms, including nabaiji. For more information on protecting young people from gambling harm, visit our Responsible Gaming page.

Nabaiji takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your information against unauthorised access, accidental loss, destruction, or disclosure:

• SSL/TLS encryption on all data transmitted between your device and nabaiji servers
• Encryption at rest for sensitive stored data including payment information and identity documents
• Access controls ensuring only authorised nabaiji personnel can access member data, with all access logged and audited
• Two-factor authentication available for all nabaiji member accounts
• Regular security audits and penetration testing of nabaiji systems
• Incident response procedures to detect, contain, and respond to any data security incidents promptly

While nabaiji takes every reasonable precaution, no online platform can guarantee absolute security. You also play a role in keeping your nabaiji account secure — use a strong, unique password, enable two-factor authentication, and never share your login credentials with anyone.

Nabaiji may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify you by email or by displaying a prominent notice on the nabaiji platform before the changes take effect.

The "last updated" date at the top of this page always reflects when the most recent changes were made. We encourage you to review this Privacy Policy periodically to stay informed about how nabaiji protects your data.

Continued use of nabaiji after the effective date of any Privacy Policy update constitutes your acceptance of the revised policy. If you do not agree with the updated policy, you should stop using nabaiji and may request account closure by contacting [email protected].

If you have any questions, concerns, or requests relating to this Privacy Policy or how nabaiji handles your personal data, please get in touch with us through any of the following channels:

• Email: [email protected]
• Live Chat: Available 24/7 inside your nabaiji account dashboard
• Help Centre: nabaiji.top/faq

Nabaiji aims to respond to all privacy-related enquiries within 10 business days. For formal data subject rights requests — such as access, erasure, or portability requests — nabaiji will respond within 30 days as required.

We take every privacy concern seriously. If you feel your concern has not been adequately addressed after contacting nabaiji, you have the right to escalate the matter to the relevant data protection authority in your jurisdiction.